Texas Attorney General urges three Texas mortgage companies to lay off foreclosures

• Mitigate first, collect second. Under the protocols currently used by most lenders, homeowners who have difficulty making payments receive expedited referral to the collection process, which is often antagonistic and intimidating. Attorney General Abbott encouraged companies to engage homeowners before sending a case to collections by reviewing each case in a non-confrontational setting and exploring solutions.

By doing so, the servicers increase the chances of debtors repaying their obligations.

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